Privacy statement

Index B.V. (Chamber of Commerce: 30990149), hereinafter referred to as “Index”, processes personal data via the website: www.index.nl (“Website”).

We consider the careful handling of personal data collected by us to be of great importance and respect the privacy of all users of our Website. All your data is therefore treated confidentially and processed and secured with due care, in accordance with the requirements of the General Data Protection Regulation (GDPR). In this Privacy Statement, we explain which personal data we collect and use and for what purpose. We recommend that you read this Privacy Statement carefully.

1. What data do we collect and store, and how?

By visiting our Website, certain data is stored. This may include personal data. We only store and use personal data that is directly provided by you and for which it is clear at the time of submission that it is provided to us for processing. This applies when you contact us via our contact form, telephone, or direct email.

We retain the data provided to us for as long as necessary to fully respond to and/or handle your request and/or to deliver our services. Depending on the services and functionalities you use on our Website, we may process the following personal data:

• Name and address details

• Company details

• Curriculum Vitae

• Email address

• Information you enter in an open field, such as a message in our contact form

• Telephone number

• Technical data from your device such as IP address, MAC address, cookie identifiers, and your browsing behavior on our Website

Where we act as the data controller, we rely on various legal grounds for processing your personal data. This may include the performance of a contract (e.g. an agreement for services), a legal obligation, or our legitimate interests. Where we act as a data processor, we process personal data on behalf of the controller and in accordance with their written instructions.

2. For what purpose do we collect your data?

We collect personal data for the purpose of entering into and executing agreements related to the (online) development of web applications and the automation of (business) processes in the broadest sense. In addition, we collect (business) data to manage relationships arising from entering into or executing such agreements, including activities aimed at expanding our customer base.

3. Sharing with third parties

We do not sell your personal data to third parties. However, we may engage third parties to perform services or projects (for example, software experts). These third parties will only be granted access to systems containing personal data if this is necessary for the execution of the assignment or service.

If such third parties qualify as processors under the GDPR, we will enter into a data processing agreement with them. This agreement includes a confidentiality clause requiring them to respect the confidentiality of your data.

4. Security of personal data

We take appropriate security measures to limit misuse of and unauthorized access to your personal data. For example, we ensure that only necessary personnel have access to the data, that access is protected, and that our security measures are regularly reviewed.

5. Statistics

We collect general visitor data on the Website. This may include the IP address of your computer, the time of access, and data sent by your browser. This data is used for statistical analyses of visiting and clicking behavior on the Website. We also use this information to optimize the functioning of the Website and our services in general.

6. Social media

The Website includes buttons to promote or share pages on social networks (Facebook, LinkedIn, and Instagram). These buttons are implemented using code provided by the social media platforms themselves. This code may place cookies. Please read the privacy statements of Facebook, LinkedIn, and Instagram (which may change regularly) to understand how they process your personal data.

7. Google Analytics

We use Google Analytics to track how users interact with the Website. The information obtained, including your computer’s IP address, is transmitted to and stored by Google on servers in the United States. Google uses this information to track how the Website is used and to provide us with reports on Website activity. Google may provide this information to third parties if required by law or if these third parties process the information on Google’s behalf. We have no influence over this. You can read Google’s Privacy Policy for more information.

8. Email communication

We send (automated) emails to inform interested parties about our services and related (marketing) campaigns that align with our services. Your email address will only be added to our mailing list with your explicit consent. Each newsletter contains a link that allows you to unsubscribe.

9. Use of cookies

We use cookies when offering our electronic services. A cookie is a small file that is sent along with pages of our Website and stored on your computer’s hard drive. Cookies allow us to combine different actions on the Website and analyze user behavior.

We share this information with partners for social media, advertising, and analytics. These partners may combine the data with other information you have provided to them or that they have collected based on your use of their services. By combining your data, we can show personalized offers and content that match your interests and purchase history. This allows us to provide more relevant information and avoid showing content or offers that are less relevant to you.

We only use this data in aggregated form, meaning it cannot be traced back to an individual. You may refuse the use of cookies, but this may limit the functionality and ease of use of the Website.

10. Access and modification of your data

If you have a relationship with us, you may request access to your personal data in writing. If the overview we provide contains inaccuracies or is incomplete, you may request in writing that we amend, restrict, or delete the data.

You also have the right to data portability. This means you can request that we send the personal data we hold about you in a structured, commonly used format to you or to another party specified by you.

You may also notify us in writing if you do not wish to be contacted with information about our products and services, by contacting:

Index B.V.
Attn: Privacy Department
Deventerweg 2A
3843 GD Harderwijk
The Netherlands

11. Dutch Data Protection Authority

We are happy to assist you if you have complaints about the processing of your personal data. If we are unable to resolve the matter together, you have the right under privacy law to file a complaint with the supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

12. Changes to this Privacy Statement

We may update this Privacy Statement from time to time. Changes will be published on our Website. We therefore recommend that you consult this Privacy Statement regularly so that you remain informed of any updates.